Thank you for your question.
I need to make it clear that private correspondence with commercial operators would usually be confidential but, on this occasion and in view of the public interest, I am prepared to publish the contents in their entirety. (see below)
In response to your query about the reply from the company, to date, no response has been received.
Leader of Council/Arweinydd y Cyngor
Chairman of the Board of Directors
Newport Transport Ltd
160 Corporation Road
11 January 2016
Dear Cllr Thomas,
Buses in the High Street
You will, of course, be aware of representations, particularly by the market traders about the decision to remove buses from the High Street.
This is, of course, an operational decision for the Transport company, but I would be grateful if you would be kind enough to inform me of the reasons behind the decision to change the route of the buses which has led to the cessation of buses in the High Street, eg your previous statement about low passenger use. In this respect, I would appreciate the user figures as promised by your Managing Director.
I would ask you to consider reinstating this bus route, if possible, in order to allay the concerns expressed by the market traders. Although the Council is unable to subsidise this route or provide any financial assistant for this bus service, we are considering what we can do to help in relation to traffic management and parking problems in the area.
I look forward to hearing from you,
Robert C Bright
Leader of Newport City Council
Date issued: 25 January 2015