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Newport City Council is following and implementing best practice regarding coronavirus as advised by the government and Public Health Wales.
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We may take longer to respond to requests as we deal with the impact of COVID-19 on council services, thank you for your understanding.
Find council services by searching the A-Z of council services
Email: info@newport.gov.uk
Read the Email guidance note (pdf) and information about receiving secure emails from Newport City Council.
Telephone: (01633) 656 656 between 9am and 5pm Monday to Friday.
Text: NCC followed by your message to 60777
Visit: find the location of the Civic Centre
The Civic Centre is currently closed to members of the public. The Main Reception is open between 9am and 5pm Monday to Friday only for staff and those with appointments.
Newport City Council - @NewportCouncil
Newport City Council - http://www.facebook.com/NewportCityCouncil
Newport City CouncilCivic CentreGodfrey RoadNewportSouth WalesNP20 4UR
Document Exchange (DX) address: DX 99463 Newport (Gwent) 3
Download Newport City Council’s Customer Charter (pdf)
Newport City Council’s 50 elected councillors can be contacted by email, telephone or by post.
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Download the latest residents' newspaper, Newport Matters
Send in your ideas and suggestions to the council.
Get in touch with a complaint or compliment about council services.
There are separate procedures for social services complaints.