You can request, report or pay for council services online at a time and location to suit you.
Using our app and online services helps you contact the council quickly and easily and get a prompt response.
If you create a personal account, you will be able to view all your queries and responses in one place.
However, you can still report, request and pay for services without setting up an account – just log in as a guest.
Find out more about the 'My Newport' app and online services.
Council tax, business rates, housing benefit
Make a council tax payment
Pay business rates
Pay housing benefit overpayment
Sundry Invoice
Pay a Sundry invoice
Pay your sundry debtor invoice
Online: Make a secure online payment using your debit or credit card. Please have your nine digit invoice number starting with 201, 259 or 269 to hand.
Please note that multiple invoices can be paid in one transaction by using one of your invoice numbers as the reference.
BACS transfer: Make a bank transfer using the following details: Account number: 05070406
Sort code: 09-07-20
Reference number: your nine digit invoice number.
Telephone: An automated payments line is available 24 hours a day, call Newport City Council on (01633) 656656 and follow the instructions to pay.
Cash, Cheque or Card: You can pay in person by cash at any UK PayPoint outlet or by cash, cheque or card at any UK Post Office by showing your barcoded invoice to the retailer or Post Office. Find your nearest PayPoint outlet on My Newport.
Post: Cheques may be posted to: Income Collection, PO Box 886, Newport, NP20 9LU Please write your invoice number and address on the reverse. Please do not send cash through the post. If you have any queries please email the Income Collection Team at Debtors.Team@newport.gov.uk
Parking fines and fixed penalty notices
Pay a parking fine
Pay a fixed penalty notice, e.g. dog fouling, litter, graffiti, PSPO breaches etc
Home care, Gwent Music, Monwel
Pay for home care support
Pay for a Gwent Music instrument or a music exam
Purchase Monwel house and door plates and signs