Council Tax and Benefits

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If you have claimed Universal Credit, or are in receipt of one of the following: 

-          Income support

-          Income-based Jobseeker’s Allowance

-          Income Related Employment and Support Allowance

-          The Guaranteed Element of Pension Credit

You can complete our new short form to claim your council tax reduction

Council tax reduction - short form

Make an arrangement to pay your council tax


Cost-of-Living Support Scheme

Claim what's yours


Thousands of people in Wales are entitled to more benefits.

Many people are unaware they may be entitled to benefits that could offer them the support they need.

Find out more.


If you need to contact your supplier directly to discuss your account, then you can do so via the following:

BRITISH GAS - 0800 202 9802 

EDF - 0333 200 5100


NPOWER - 0800 073 3000

SCOTTISH POWER - 0141 652 5550  

SSE - 0345 026 2658