Trading Standards


Please email [email protected] for allergens, standards and labelling queries, and [email protected] for food hygiene and safety matters.

Trading standards looks after the health, safety and environment of Newport citizens and promotes and protects the well-being of a modern, vibrant economy.  

We are unable to deal with calls for consumer advice, please follow the link below

The trading standards team ensures that businesses act within fair and safe trading laws, making sure that:  

  • they do not mislead customers
  • all products sold are safe
  • all products sold are genuine and not counterfeit
  • commercial animals are treated well
  • children cannot buy alcohol, cigarettes and similarly restricted products  

Consumer advice

Please use the link above as the trading standards team is not able to deal with personal callers for consumer advice.

Business support 

Report a suspected trading standards crime

Buy with confidence - responsible trader scheme

Fake Free Newport

Responsible Retailer Scheme

Contact  

 Ask for the trading standards team at Newport City Council 

Requests for consumer advice must be directed to the Citizens Advice consumer service, the trading standards team is not able to deal with personal callers for consumer advice.

Download the Public Protection enforcement policy (pdf) 

Download our Trading Standards privacy notice (pdf)