Online services

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You can request, report or pay for council services online at a time and location to suit you.

Using our app or online services helps you contact the council quickly and easily and get a prompt response.

If you create a personal account, you will be able to view all your queries and responses in one place.

However, you can still report, request and pay for services without setting up an account – just log in as a guest.

Find out more about the 'My Newport' app and online services.

Request a council service

Pay for a council service


Make a report to the council

Please log in to My Council Services if you have a saved application form you’d like to continue. Once logged in, go to the “Draft service requests” section at the top right of the screen. To open the form, click the edit symbol to the left of the one you want to complete.’

Browse other online council services