COVID-19: self-isolation support scheme
The Welsh Government Self-isolation support scheme is for people on low income, who cannot work from home and who have to self-isolate.
You could get a payment of £500, or £750 if you have been advised to self-isolate on or after 7 August 2021, to help with loss of earnings if you have been told to self-isolate by NHS Test and Trace and you cannot work from home.
To get the payment you must:
- Have been told to self-isolate by NHS Test and Trace (If you have been advised to self-isolate via the NHS app you will need to register your details with the Test, Trace and Trace service) and
- be employed or self-employed and
- be unable to work from home and will lose income as a result and
- have a personal income of less than £500 per week
or currently be receiving at least one of these benefits: Universal Credit; Working Tax Credit; Income-based Employment and Support Allowance; Income-based Jobseeker’s Allowance; Income Support; Housing Benefit; Pension Credit.
Support for parents and carers
- A parent can apply for a self-isolation payment if their child up to year 11 (or up to age 19 if the learner has complex needs) has tested positive for Covid-19 and they are unable to work as a result and
- Parents or carers meet the criteria of the main scheme, namely:
- are employed or self-employed;
- are unable to work from home and will lose income as a result; and
- (the applicant or their partner) have a personal income of less than £500 per week or are currently receiving, Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.; or
- The application is accepted under the discretionary scheme.
You may be eligible for a £500 discretionary payment, or £750 if you have been advised to self-isolate on or after 7 August 2021, if you meet all the eligibility criteria above, but:
- do not currently receive Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit; and
- will face financial hardship as a result of not being able to work while you are self-isolating
The application is for one person only, everyone eligible in the same household must make an individual application.
Apply for the self-isolation support scheme
Before starting the application please make sure you have the following information to hand:
- your National Insurance number
- your most recent bank statement, wage slip or proof of self-employment
View COVID-19 self-isolation support scheme privacy notice
For further information or queries please email SelfIsolationPayments@newport.gov.uk
Any payment you receive under this scheme will be taxable but will be disregarded for benefits purposes.