COVID-19: self-isolation support scheme

Self-isolation support scheme

The Welsh Government Self-isolation support scheme is for people on low income, who cannot work from home and who have to self-isolate. It is also for parents and carers with children who are self-isolating.

You must be working (employed or self-employed) to get the payment and need to claim within 21 days of your last day of self-isolation.

It should not affect any benefits you get.

Eligibility 

You must have one of the following:

  • reported a positive lateral flow test (LFT) within 24 hours of the result
  • received a positive PCR test result
  • been advised by NHS Wales Test, Trace, Protect (TTP) to self-isolate.

If you receive notification to self-isolate via the NHS COVID-19 app, unless TTP advise you to self-isolate you will not be eligible.

Before the self-isolation period, you must also be:

  • employed or self-employed
  • unable to work from home, and will lose income as a result of self-isolation
  • receiving a payment of the following benefits:
    • Universal Credit
    • Working Tax Credit
    • Income-based Employment and Support Allowance
    • Income-based Jobseeker’s Allowance
    • Income Support
    • Housing Benefit
    • Pension Credit and/or

If you are not receiving one of the benefits you may still be eligible if it is determined you are facing financial hardship as a result of the loss of your income whilst self-isolating. An example of where an award could be made is where an individual has a net income of less than £500 a week.

If your child has been told to self-isolate

A parent or carer can also apply for a payment if their child has been formally told to self-isolate. You cannot get the payment if your child has been told to self-isolate by the NHS COVID-19 app.

To get the payment, they must attend school, further education or childcare (up to and including Year 11 or up to age 25 if they have complex needs) and have been formally told to self-isolate by NHS Wales Test, Trace, Protect service.

Apply for the self-isolation support scheme

Before starting the application please make sure you have the following information to hand:

  • your National Insurance number
  • your most recent bank statement, wage slip or proof of self-employment 

Apply for a self-isolation payment

View COVID-19 self-isolation support scheme privacy notice

For further information or queries please email SelfIsolationPayments@newport.gov.uk

Any payment you receive under this scheme will be taxable but will be disregarded for benefits purposes.