Coronavirus (COVID-19)

Newport City Council is following and implementing best practice as advised by the government and Public Health Wales. 

You can find up-to-date information and advice from Gov.Wales and Aneurin Bevan University Health Board (ABUHB). 

Our contact centre is open for calls Monday to Friday, 9am-5pm, the Information Station is closed until further notice.

Please use our online forms to report or request council services.

Make a general COVID-19 related enquiry online or email [email protected].

Keep Wales safe

 Read the current guidance.

Support available

COVID-19 has changed our lives in many ways, making that extra bit of help more important than ever. Many people are unaware they may be entitled to benefits that could offer them the support they need. Find out more.

Covid-19 vaccine

The COVID-19 vaccine roll-out in Wales progressed at pace. A safe and effective vaccine offers individual protection from COVID-19, as well as greater protection for our loved ones and communities.

Find out more


You can find advice on who is eligible for testing and how to get a test on the Gov.Wales website

Self-isolation payment

You could get a payment if you have been advised to self-isolate to help with loss of earnings. Read about and apply for the COVID-19 self-isolation payment. 

Newport's Strategic Recovery

Our strategic recovery aims outline how we will continue to build a better Newport by protecting lives, supporting our communities and the vulnerable, reducing inequalities and rebuilding our economy.

View our Test, Trace and Protect Privacy Notice (pdf)