Report a problem
Please provide as much information as possible and include:
the unique identification number on each unit, normally found on the lighting column shaft and starting 2 letters followed by several numbers.
location, e.g. outside number 26
street name or footpath
specific problem, e.g. lamp out, lamp dim, column leaning etc
Report a street light problem
Reported faulty street lights are repaired on average within five working days depending on the problem.
If the light is considered to be dangerous, the response will take place within two hours to make the unit safe.
If the fault is due to a network cable failure it will be passed to Western Power Distribution who will usually attend site within 30 days of receiving the fault ticket.
Part-night lighting scheme
Because of increasing energy bills and the council’s commitment to reduce its carbon footprint, alternate street lights throughout the city have reduced lighting times between midnight and 6am.
- The part-night lighting scheme will help achieve a saving of £320,000
- For every street light switched off, the council guarantees that the saving will be directed to supporting key council services
- Reducing night time lighting will reduce the city’s carbon footprint by over 1,200 tons a year
No schemes that put residents’ personal safety at risk or which cost more for the police and other public services will be introduced.
The part-night lighting scheme can only work with the support of residents, each accepting a small local change to help make a big difference for Newport.
A proposal to extend the night-time switch offs is being considered as part of the 2023-24 budget. The proposal can be viewed here.