We may take longer to respond to requests as we deal with the impact of COVID-19 on council services, thank you for your understanding.
You can request, report or pay for council services online at a time and location to suit you.
Using our app or online services helps you contact the council quickly and easily and get a prompt response.
If you create a personal account, you will be able to view all your queries and responses in one place.
However, you can still report, request and pay for services without setting up an account – just log in as a guest.
Find out more about the 'My Newport' app and online services.
Bins, fly-tipping and litter
Tell us about a missed bin collection
Roads and pavements
Tell us about a pothole on a road or pavement
Tell us about a street light problem
Report a parking problem
Tell us about overgrown hedges, trees and weeds blocking a road or pavement
Housing and community
Report anti-social behaviour
Report an unlicensed HMO
Tell us about a problem with a landlord
Tell us about a suspected trading standards crime
Report suspected benefit fraud
Safeguarding and abuse
If you have concerns about a child or young person under 18 years old or an adult at risk, please immediately contact our social services duty officer on (01633) 656656 or the emergency contact team on 0800 328 4432 outside normal office hours, Mondays-Fridays 8.30-5pm.
Read about safeguarding children, young people and adults at risk.
For more information visit the Gwent Safeguarding website
Safeguarding during COVID-19: Social service departments are open as normal and can respond to any concerns. If you are worried about the safety of a child, young person or adult find out who to contact.