ECO Flex Scheme

Newport City Council is working with Energy Companies and Cardiff Capital Region (representing the ten local authorities of south east Wales) to support households in poorly insulated and energy inefficient homes - making those households more energy efficient and helping lessen the impact of rising energy bills.

Working with our partners, we aim to draw government funding, to reduce or eliminate the cost of these energy efficiency upgrades.

As part of the national ECO4 scheme, EDF and other energy companies will be investing in energy efficiency community schemes to support  homes and households which include individuals with health conditions exacerbated by living in a cold home.

Apply now for free insulation and energy efficient upgrades

Through our partnership with Cardiff Capital Region and EDF, we are encouraging applications for the ECO4 scheme, from households that:

·     Own or privately rent a home which is not energy efficient (i.e. has an Energy Performance Certificate of Band E, F or G). If you are unsure what your property’s EPC rating is currently registered as, please check on:


·       Have a household income of below £31,000, or

·       Have been referred for support through the Citizen’s Advice Bureau, and/or receive council tax reduction and/or are eligible for free school meals due to low income, or

-       Have a qualifying health condition e.g. cardiovascular, respiratory, immunosuppressed or limited mobility.

You can contact EDF’s nominated ECO4 installer for this scheme  - City Energy - by clicking on the web link below and completing the survey on the website:

This grant is available to homes which are currently heated by gas or heated by other means (electric, oil, LPG, solid fuel etc).

For homes which are currently heated by gas, the following criteria applies:

  • Your existing gas boiler must be a back boiler or a floor standing boiler
  • Your existing gas boiler would typically be at least 18 years old
  • Your existing boiler is a non-condensing boiler (has a hot water tank) 

Typically funded measures on the ECO4 scheme can include:

  • cavity or solid wall insulation
  • loft insulation
  • room in roof insulation
  • solar PV installation
  • renewable heating measures (e.g. air source heat pumps)
  • replacement gas boilers (within gas properties only)

The start of a longer journey to help with energy efficiency

Unfortunately, not every home or household will be suitable or eligible for funding support at this time.

The positive news is that is the start of a longer-term plan with Cardiff Capital Region, where different sources of funding or finance will be blended to encourage take up of energy efficiency measures, whilst prioritising help for fuel-poor households.

We’re also aware that some households may be elderly or vulnerable and will need additional support during the process of applying for the installation of funded energy efficiency measures in their home.

Newport City Council will ensure that EDF and its nominated installer take every care when dealing with these households - including best practice safeguarding measures such as having a carer or relative on site if requested.

The ECO4 and ECO Flex schemes will be running in Newport from 14 June 2023 to 31 March 2026.

If you accept energy efficiency measures under this scheme, please be aware that the contract will be between the homeowner and the contractor, and not Newport City Council. The council will accept no responsibility for any loss incurred or that may be incurred under this scheme.

View the full statement of intent for this scheme