Energy efficiency

Energy Performance Certificate (EPC)

Eco Flex scheme

The Energy Company Obligation (ECO) Flex scheme has now been launched to support households who are off the gas grid (do not use gas to heat their homes) and who are either low-income or are vulnerable to the effects of living in a cold home. 

If you are eligible, you could receive a fully funded package of energy efficiency improvements including insulation, solar panels and a heat pump. Further information on criteria for the scheme and how to apply can be found here.

Nest warm homes scheme 

The Welsh Government's Nest warm homes scheme aims to help make Welsh homes warmer and more fuel-efficient.  

If you own or privately rent your home and it requires a new central heating boiler or installation or if you or someone you live with receives a means tested benefit and you live in a home that is hard to heat, you may qualify for free home improvements.

Telephone 0808 808 2244 or visit the Nest web site

ARBED programme

ARBED supports the Welsh Government’s commitments to reducing climate change, help eradicate fuel poverty and boost economic development and regeneration in Wales.

The programme was established in 2009 and Newport has been successful in being awarded two phases of the scheme.

Phase One saw Newport City Council secure up to £1.28m to improve energy performance of hard to insulate homes in some of the most deprived areas in Newport.

Phase Two has seen a further 180 homes in the city receive insulation, boiler replacements and energy advice. 

Boiler repair and replacement

A free boiler repair or replacement programme is available to home owners and privately renting tenants.

Broken-down but efficient boilers can be repaired or replaced if the boiler is less than 86% efficient.


Households must be in the new ECO's Affordable Warmth Group (low income, vulnerable households) and claim a means tested benefit.

Apply to the South East Wales Energy Advice Agency on (01633) 223111.

The Green Deal and the Energy Company Obligation (ECO)

The Green Deal, launched in January 2013, applies to the domestic and non-domestic sectors, and lets people pay for energy efficiency improvements through savings on their energy bills.

The Energy Company Obligation (ECO) for the big six energy suppliers aims to provide heating and hot water saving measures, insulation, glazing and micro-generation technologies (except PV) to low-income and vulnerable households.

Further information

South East Wales Energy Advice Centre

National Energy Action

Wales Energy Saving Trust