Contact the planning team

Write to:

Regeneration and Economic Development 
Newport City Council
Civic Centre
NP20 4UR

Email and telephone:

Use the online planning contact form or email [email protected] to contact a member of the planning services team.

A duty planning officer is available on Mondays and Thursdays between 9.30am and 12.30pm to answer general planning queries (see also In person below). On public and bank holiday weeks, a duty planning officer will be available on Tuesday in place of Monday during the same times. 

For an existing application please call the case officer named in your letter or using the details provided on the Planning online website.

Telephone (01633) 656656 

In person:

From 6th March 2023, Officers will be available on a Monday between 10.15am and 3.45pm for 45 minute face-to-face appointments in the Central Library and Museum, John Frost Square, Newport.

It is recommended that members of the public pre-book appointments in advance (by the Thursday before) providing details of their query to enable Officers review in advance.

You can pre-book an appointment here

However, if spaces are available on the day, residents will be able to call-in and book an appointment.