Coronavirus (COVID-19)

Newport City Council is following and implementing best practice as advised by the government and Public Health Wales.

In general, critical council services will be prioritised and regular information about changes to services will appear here.

You can find up-to-date information and advice from Public Health WalesGov.Wales, Gov.UK and the NHS

Our contact centre is open for calls Monday to Friday, 9am-5pm, the Information Station is closed until further notice.

Please use our online forms to report or request council services.

Make a general COVID-19 related enquiry online or email info@newport.gov.uk.


Update 17 February - Self isolation Support Payment eligibility widened

More people will now be eligible to apply for the £500 Self-Isolation Support Payment. The scheme, which has been extended until June 2021, will now be open to applications from people with a personal income of less than £500 per week and those on Basic Statutory Sick Pay who have been asked to self-isolate by Test, Trace, Protect (TTP) service, the NHS Covid-19 App or by their child’s education setting. Find out more and apply here.

Update 5 February - Returning to schools

The Minister for Education has announced that schools will begin a phased return for foundation phase learners, from 22 February.

Read Welsh Government return to school and colleges guidance.

Update 30 January - All of Wales is at alert level 4

Two small changes have been made to the current alert level four restrictions:

  • A maximum of two people from different households will be able to exercise outdoors together, as long as they maintain social distancing. This must involve exercise starting from and finishing from home – driving for exercise to beauty spots should still not take place.
  • If a support bubble arrangement has broken down, a new one can be formed as long as there is gap of 10 days before doing so.

Full details of the restrictions at alert level 4 are available on the Welsh Government website and will remain in place until the number of cases fall.

At alert level 4 you must:

  • Follow social distancing rules with people you don’t live with or who are not in your support bubble.
  • Wear a face covering (if you are able to) in all indoor public places.
  • Stay at home.
  • Not create an extended household (single adults or single parents may join with one other household to form an exclusive support bubble).
  • Meet only the people you live with or your support bubble indoors.
  • Meet only your household or support bubble in private gardens.
  • Meet only your household or support bubble outdoors. 
  • Work from home if you can. 
  • Not travel without reasonable excuse. 
  • Not travel internationally without reasonable excuse.

You can also read the Level 4 FAQs

Changes to council services at Level 4

  • Waste and recycling services will continue as normal. The household waste recycling centre will also remain open as planned.
  • Parks and cemeteries remain open
  • Libraries will operate a click and collect service only
  • Newport Museum and art gallery is closed
  • Places of worship, Newport Register Office and the Mansion House remain open for wedding and civil partnership ceremonies. Receptions are not permitted

  • The registration of births is currently suspended

COVID-19 information and support for business 

COVID-19 track and trace

COVID-19 support for vulnerable people

Claim benefits

COVID-19 has changed our lives in many ways, making that extra bit of help more important than ever. Many people are unaware they may be entitled to benefits that could offer them the support they need. Find out more.

Testing centres

Find Newport testing centres and book a test here.

Self-isolation and quarantine 

As of Thursday 10 December the time people have to self-isolate for coronavirus has reduced from 14 days to 10 in Wales.

Covid-19 vaccine

A COVID-19 vaccine roll-out has begun in Wales. A safe and effective vaccine will offer individual protection from COVID-19, as well as greater protection for our loved ones and communities.

Find out more

Self-isolation payment

You could get a payment of £500 to help with loss of earnings if you or a child you care for has been told to isolate by NHS Test and Trace or the NHS Covid-19 app and you cannot work from home, read about and apply for the COVID-19 self-isolation payment. 

Newport's Strategic Recovery

Our strategic recovery aims outline how we will continue to build a better Newport by protecting lives, supporting our communities and the vulnerable, reducing inequalities and rebuilding our economy.

Public meetings

View the calendar of council meetings

In line with public health measures to mitigate the spread of Covid-19 and to enable the council to focus on the delivery of critical services for the vulnerable, all public meetings were suspended in March and non-essential meetings cancelled.

Urgent decisions continue to be made in accordance with the officer and members schemes of delegation detailed in the council’s Constitution and urgent decision-making procedures.

Emergency powers legislation from both Westminster and the Welsh Government suspends certain statutory duties and timescales during this emergency period. This removed the need for an Annual General Meeting in May and permitted the continuance of existing appointments.

Other information

Statement from Gwent Local Resilience Forum

Joint statement by Minister for Housing and Local Government, Julie James, and leader of the Welsh Local Government Association, Cllr Andrew Morgan (19/03/20)