Contact Newport City Council

Find information about council services by searching the A-Z of council services or contact the council.

We welcome communication in Welsh and English.

If you can’t find the information or service you require contact the council:

Make a general enquiry

Email

Email info@newport.gov.uk

Read the Email Guidance Note (pdf) before emailing the council.

Information about receiving secure emails from Newport City Council.

Telephone

Call (01633) 656 656 between 8:00am to 6:00pm Monday to Friday.

Text message

Text NCC followed by your message to 60777

Minicom

Call (01633) 656 657

Visit

Call in to the Information Station

Find the location of the Civic Centre

Follow on Twitter

• Newport City Council - @NewportCouncil
• Recycling - @Recycle4Wales
• Newport Ship - @NewportShip
• The Riverfront Theatre and Arts Centre - @RiverfrontArts

Facebook

• Newport City Council - http://www.facebook.com/NewportCityCouncil

Write to

Newport City Council
Civic Centre
Godfrey Road
Newport
South Wales
NP20 4UR
Document Exchange (DX) address: DX 99463 Newport (Gwent) 3

Customer Charter

Download the Newport City Council’s Customer Charter (pdf)

Customer Services Strategy

Download the Customer Services Strategy 2012-2017 (pdf)

Contact your councillor

Newport City Council’s 50 elected councillors can be contacted by email, telephone or by post.

Search for your councillor by name or ward.

Complaint, compliment or suggestion?

Send in your ideas and suggestions to the council.

Get in touch with a complaint or compliment about council services.

Please note there are separate procedures for social services complaints.