How social services can help

Newport City Council’s social services teams help to look after and protect vulnerable people.

Email, call into the Information Station or call (01633) 656656 


In an emergency outside office hours contact the south east Wales Emergency duty team on:

  • Freephone 0800 328 4432 
  • Minicom 0800 587 9963
  • Fax 01495 767057

Newport Support Partnership offers free advice and support to Newport residents, particularly carers, older people, those with dementia and disabilities.

Assessment procedure

Direct payments

Complaints procedure - adults

Complaints procedure - children

Request equipment collection

Contact Newport City Council social services