You can report issues online at a time and place to suit you.

Our app and online services help you to contact the council quickly and easily and get a prompt response.

If you create a personal account, you will be able to view all your queries and responses in one place.

However, you can still report things without setting up an account – just log in as a guest.

Report an issue

Safeguarding and abuse

If you have concerns about a child or young person under 18 years old or an adult at risk, please immediately contact our social services duty officer on (01633) 656656 or the emergency contact team on 0800 328 4432 outside normal office hours, Mondays-Fridays 8.30-5pm. 

Read about safeguarding children, young people and adults at risk.

For more information visit the Gwent Safeguarding website