As part of the Wellbeing of Future Generations (Wales) Act 2015 the council monitors its performance to help us see how well services are performing, where we are doing well and where we need to improve.

We use performance indicators to assess our performance and include measures set by the Welsh Government, Welsh Local Government Association and those set by the council to meet our local needs. 

We also monitor feedback from service users and consult with communities and residents and independent regulators such as Welsh Government, Care Inspectorate Wales and Estyn.

Corporate Plan

The corporate plan is the council’s key document that sets out the main priorities for the authority over a five-year period.

The plan aims to deliver an ambitious, fairer, greener Newport for everyone. It is built around four main objectives that will guide the direction of the authority, ensure all key projects and services are focussed on achieving the council’s priorities, and support our longer-term vision for Newport over the next 20 years.

  • Economy, education and skills:

Newport is a thriving and growing city that offers excellent education and aspires to provide opportunities for all.

  • Environment and infrastructure:

Newport is a city that seeks to protect and enhance our environment while reducing our carbon footprint and preparing for a sustainable and digital future.

  • Quality social care and community services:

Newport is a supportive city where communities and care are at the heart of what we do.

  • An inclusive, fair and sustainable council:

Newport City Council is an inclusive organisation that places social value, fairness and sustainability at its core.

The objectives set within the corporate plan also support the goals set out in Wales’ Well-being of Future Generations Act. The act requires all public bodies in Wales to think about the long-term impact of our decisions and to work with our communities, people, and each other to prevent persistent problems such as poverty, health inequalities and climate change. 

Read Newport City Council’s Corporate Plan for 2022-2027

Annual report

An annual report is required by the Wellbeing of Future Generations Act and Local Government Measure 2009, and provides an overview of the progress being made against the council’s corporate plan. 

View the latest and previous reports:

Service Plans 2020-21

View annual council service plans, corporate plans, policies and strategies.

Cabinet and Scrutiny committees

The council’s cabinet and scrutiny committees regularly monitor performance and risk against the delivery of the Corporate Plan.

View the committees' agendas and minutes 

Data Cymru

The Data Cymru site can be used to compare the council's performance against National Strategic Indicators (NSIs) and Public Accountability Measures (PAMs). 

Planning, performance and risk management

The Integrated Planning, Performance, and Risk Management Framework (pdf) supports the delivery of the council’s objectives by developing a culture that is able to effectively plan, demonstrate clear outcomes that benefit our stakeholders, and be resilient to the opportunities and risks encountered.

These principles also support the council’s decision-making at every level of the organisation. 

To support the Framework, a Planning and Performance Policy (pdf) and Risk Management Policy (pdf) have been developed.

Both policies outline the governance and processes undertaken by the council to monitor its performance and manage risks. 

The council’s Corporate Risk Register is monitored by the Cabinet and Audit Committee.  

External regulators

  • Wales Audit Office

An independent public body, the Wales Audit Office (WAO) helps to ensure that local councils discharge their duties.

View WAO reports about Newport City Council 

  • Care Inspectorate Wales 

The Care Inspectorate Wales (CIW) is the regulator for social care and childcare in Wales and is responsible for registering, inspecting and acting to improve the quality and safety of services for people in Newport and Wales. 

View CIW reports

  • Estyn

Estyn is responsible for inspecting the quality and standards in nursery, primary and secondary schools, colleges, pupil referral units, special schools and the council’s education service. 

View published Estyn inspections