Freedom of information

Coronavirus COVID-19: because of the current situation your request may take longer than usual to respond to and could potentially exceed the statutory deadline. 

We will respond to your request for information as soon as possible, thank you for your patience.  


The Freedom of Information Act 2000 allows any person to request recorded information held by the council and to be told, normally within 20 working days, whether the council holds the information.

If the council holds the information, the Act requires the council to supply copies of it to the requester or to explain why it is exempt from disclosure.

The council is allowed to charge for the cost of photocopying documents and postage but not for the staff time spent answering the request.

The council is not required to provide information if answering the request would cost over £450, equivalent to 18 hours of work, so it may be necessary to refine requests to fall within these limits.

The council proactively publishes information as part of its commitment to being open and transparent.

Make a Freedom of Information request

Requests can also be sent by post to:

The Freedom of Information Officer, Newport City Council, Civic Centre, Newport, South Wales NP20 4UR

Search and download documents

We have adopted the model Freedom of Information Publication Scheme (pdf), prepared and approved by the Information Commissioner’s Office, without amendment.

Any queries about a request can be emailed or posted to the address above or by contacting the council.

View our Freedom of Information privacy notice (pdf)

The Information Commissioner’s Office is responsible for Freedom of Information and related issues and their website has advice and information.