Performance is monitored to show how objectives have been met and improvement has been achieved.

The council uses performance indicators to monitor its performance and some of these indicators are submitted to the Welsh Government for comparison to other authorities.   

Consultation - Improvement Plan Priorities

The council's annual Improvement Plan highlights areas that the council will focus on improving for the year ahead.

Complete the Improvement Plan priorities consultation to pick your top three priorities for Newport 2016 - 2018.

Please email for further information.

Improvement Plan 

The council has to publish its improvement objectives each year, assess its performance against those objectives and ensure that the objectives are published and available for public comment.

Newport City Council's Annual Improvement Plan 2015-2016 (pdf) was agreed by Full Council on 28 April 2015 and sets out the overall improvement objectives the council has for the city and for itself as an organisation.  

  • Newport is a caring city
  • Newport is a fairer city
  • Newport is a learning and working city
  • Newport is a greener and healthier city
  • Newport is a safer city

Download the Improvement Plan 2015/2016 summary (pdf) / Cynllun Gwella 2015/2016 (pdf)

The Annual Improvement Plan 2014/15 (pdf), Annual Improvement Plan 2014/15 (Welsh) (pdf), summary (pdf) and summary (Welsh) (pdf) are also available. 

Improvement Plan Reviews

Download the Annual Review of the 2014-2015 Improvement Plan (pdf) / Annual Review of the 2014-2015 Improvement Plan (Welsh) (pdf)

Download the Annual Performance Review 2013/2014 (pdf) Annual Performance Review 2013/14 (Welsh)

Current performance

Early analysis of 14/15 national performance measures 

Corporate Plan 

Download and view the Corporate Plan, 2012 - 2017 (pdf) which sets out what the council plans to achieve over the next three years.

Corporate Assessment 

In September 2013 the Wales Audit Office published their Corporate Assessment (pdf).

The council has issued a Statement in Response to the Recommendations (pdf) made in the Wales Audit Office report. 

During November and December 2014 the Wales Audit Office reviewed progress made by the council in implementing the recommendations and proposals for improvement from the full Corporate Assessment in 2013.

See the Corporate Assessment Review and the council’s Statement in Response.

Improving services

Each council service area has a service improvement plan, agreed by the appropriate cabinet member, which sets out what the service expects to achieve during the year and identifies targets for service performance.

See the council's service plans

Annual Report of the Director of Social Services 

Each year councils in Wales are required to analyse and assess services provided and consider what they are doing well, what could be done better and to pull together evidence that supports the conclusions reached.

These internally reached judgements can then be challenged by partners, carers and users of service.

At the end of this process the Director of Social Services produces an Annual Report that gives an overview of the service followed by a detailed account of performance in both Children and Adult Services during the year and priorities for the next.

Download and view the Annual Report for the Director of Social Services 2014-15 (pdf) 

See also the Annual Report 2013-14 (pdf), Annual Report 2012-13 (pdf), Annual Report 2011-12 (pdf), Annual Report 2010-11 (pdf) and the Annual Report 2009-10 (pdf).

Risk management

Download the council's Risk Management Strategy and Register (pdf)


All documents are available in Welsh and other languages

Email telephone (01633) 656656, minicom (01633) 656657 for another format .

If you have comments about the council’s performance or its plans for improvement please use the contact form