Performance

City-footbridge-lights

The council's performance is monitored to show how objectives have been met and improvement has been achieved.

We use performance indicators to monitor our performance and some of these indicators are submitted to the Welsh Government for comparison to other authorities.   

Improvement Plan 

The council has to publish improvement objectives each year and assess performance against these.

We also have to ensure that the objectives are published and available for public comment.

Download the Improvement Plan 2016-2018 (pdf)

Download the Summary Improvement Plan 2016-2018 (pdf)

Newport City Council's Improvement Plan for 2016-2018 was agreed by Full Council on 26 April 2016 and sets out the overall improvement objectives the council has for the city and for itself as an organisation.  

The Improvement Plan objectives contribute to the following Corporate Plan themes: 

  • Newport is a caring city
  • Newport is a fairer city
  • Newport is a learning and working city
  • Newport is a greener and healthier city
  • Newport is a safer city

Improvement Plan 2015-2016

Read more about Newport City Council's performance data 

Improvement Plan Reviews

Download the Annual Review of the 2014-2015 Improvement Plan (pdf) / Annual Review of the 2014-2015 Improvement Plan (Welsh) (pdf)

Download the Annual Performance Review 2013/2014 (pdf) Annual Performance Review 2013/14 (Welsh)

Current performance  

Mid-year performance analysis 2016-2017 for Cabinet (pdf) 

Corporate Plan 

Download and view the Corporate Plan 2012-2017 (pdf) which sets out what the council plans to achieve over the next three years.

Corporate Assessment 

During February and March 2016 the Wales Audit Office reviewed the progress the council had made in implementing the Recommendations and Proposals for Improvement from the full Corporate Assessment in 2013 and the review from November and December 2014. 

Download the Corporate Assessment Review (pdf) 

Improving services

Each council service area has a service improvement plan, agreed by the cabinet member, which sets out what the service expects to achieve during the year and identifies targets for service performance.

See the council's service plans

Annual Report of the Director of Social Services 

Each year councils in Wales analyse and assess services provided and consider what they are doing well and what could be done better.

The Director of Social Services produces an annual report that gives an overview of the service followed by a detailed account of performance during the year and priorities for the next.

Download Director of Social Services Annual Report 2015-2016 (pdf)

Download the Annual Report 2014-15 (pdf), Annual Report 2013-14 (pdf), Annual Report 2012-13 (pdf), Annual Report 2011-12 (pdf), Annual Report 2010-11 (pdf) and the Annual Report 2009-10 (pdf).

Risk management

Download the council's Risk Update for Cabinet (pdf) 

Contact 

Email performance.management@newport.gov.uk, telephone (01633) 656656, minicom (01633) 656657 for another format.

If you have comments about the council’s performance or our plans for improvement please use the contact form