The council has to publish its improvement objectives each year, assess its performance against those objectives and ensure that the objectives are published and available for public comment.

These documents are available in other languages, select the ‘accessibility’ section or the ‘Listen to this page’ option at the top of this page.

For an alternative format telephone (01633) 656656, minicom (01633) 656 657 or email|

Corporate Plan 2012 - 2017

Download and view the Corporate Plan, 2012 - 2017| (pdf) or Corporate Plan 2012-2017 Welsh version| (pdf) which sets out what the council plans to achieve over the next three years. 

Improvement Plan 2014/15

Newport City Council’s Annual Improvement Plan 2014/15| (pdf), Annual Improvement Plan 2014/15 (Welsh)| (pdf), summary| (pdf) and summary (Welsh)| (pdf) set out the overall improvement objectives the council has for the city and for itself as an organisation:

  • Newport is a caring city
  • Newport is a fairer city
  • Newport is a learning and working city
  • Newport is a greener and healthier city
  • Newport is a safer city
  • Newport is supported by an improving and transformed city council

This plan was agreed by the Full Council on 29 April 2014.

2013/2014 Performance Review

Download the Annual Performance Review 2013/2014| (pdf) Annual Performance Review 2013/14 (Welsh)| which provides details about the council's performance over this time.

Corporate Assessment 2013

In September 2013 the Wales Audit Office published their Corporate Assessment|(pdf).

The council has issued a Statement in Response to the Recommendations|(pdf) made in the Wales Audit Office report.

Improving services

Each council service area has its own service improvement plan, agreed by the appropriate cabinet member, which sets out what the service expects to achieve during the year and identifies targets for service performance.

See the service plans|

Annual Report of the Director of Social Services 

Within Wales each year every council is required to analyse and assess services provided and then to consider what they are doing well, what could be done better and to pull together evidence that supports the conclusions reached.

These internally reached judgements can then be challenged by partners, carers and users of service.

At the end of this process the Director of Social Services produces an Annual Report that gives an overview of the service followed by a detailed account of performance in both Children and Adult Services during the year and priorities for the next.

Download and view the Annual Report for the Director of Social Services 2013-14| (pdf)

See also the Annual Report 2012-13| (pdf), Annual Report 2011-12| (pdf), Annual Report 2010-11| (pdf) and the Annual Report 2009-10| (pdf).

Have your say

If you have comments about the council’s performance or its plans for improvement please use the contact form|.