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Performance

Improvement objectives

The council is required to publish its improvement objectives each year, to assess its own performance against those objectives and ensure that those objectives are published and available for public comment. Please note, these documents are available in other languages, please select the ‘accessibility’ section at the top of this page, additionally, you can listen to this page by selecting the ‘Listen to this page’ option; if you require an alternative format, please telephone our contact centre on (01633) 656656, Minicom (01633) 656 657 or email performance.management@newport.gov.uk

Improvement Plan 2013/14

Newport City Council’s Annual Improvement Plan 2013/14 (pdf), Annual Improvement Plan 2013/14 (Welsh) (pdf), summary (pdf) and summary (Welsh) (pdf) set out the overall improvement objectives the council has for the city and for itself as an organisation:

  • Newport is a Caring City
  • Newport is a Fairer City
  • Newport is a Learning and Working City
  • Newport is a Greener and Healthier City
  • Newport is a Safer City
  • Newport is supported by an improving and transformed City Council

This plan was agreed by the Full Council on 23 July 2013.

2012/13 Performance Review

The council has recently published its Annual Performance Review 2012/13 (pdf) Annual Performance Review 2012/13 (Welsh) and summary (pdf) summary (Welsh) (pdf) which provides details about our performance over this time.

Corporate Assessment 2013

In September 2013 the Wales Audit Office published their Corporate Assessment (pdf). The Council has issued a Statement in Response to the Recommendations (pdf) made in the Wales Audit Office report.

Improving services

Each council service area has its own service improvement plan which has been approved by the appropriate cabinet member and considered by the relevant scrutiny forum.

These plans set out what each service expects to achieve during the year and also identifies targets for service performance.

Service Improvement Plans for 2013/14 are available to view by service area below.

All documents are available in other languages or formats on request.

Have your say

If you have comments about the council’s performance or its plans for improvement use the contact form to let us know what you think or make any suggestions.

Performance Team

Newport City Council
Civic Centre
Newport
NP19 4UR
Telephone: (01633) 656 656

Email: performance.management@newport.gov.uk

Please use this form to help us improve our website; if you have a specific query, or require a response, please use our online contact form

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