Our customer service team work at the Newport Central Library. They offer a range of services letting you:

  • pay for council services such as council tax and business rates (card and cash)
  • collect and drop off council forms
  • collect food caddy bags
  • drop off post for council services
  • use the self-serve computers to access our website
  • access the housing services
  • attend pre booked appointments with council tax or planning

Customer services opening times

Monday: 10am - 4pm

Wednesday: 12pm - 6pm

Friday: 8am - 2pm

Planning and council tax opening times

Monday: planning - 10am - 4pm

Wednesday: council tax - 12pm - 6pm

Friday: council tax - 8am - 2pm

The planning and council tax services are strictly appointment only.

Housing services (floor 2) opening hours

Monday to Friday: 9:00am - 12:30pm

Monday to Friday: 2:00pm - 4:30pm