Assisted bin lift
If you are temporarily or permanently unable to put out your recycling and non-recyclable waste containers for us to collect due to you having limited mobility, and there is no one else to help you, you may contact us to apply for an assisted bin lift and we’ll assess your situation.
An assisted bin lift is when our crews collect your recycling and non-recyclable waste from an agreed collection point that’s convenient and easy for you to access.
When applying, please tell us:
- the reason you are unable to put out your recycling and non-recyclable waste containers for us to collect,
- details of anyone else living in your home, and
- the reason why anyone else living in your home is unable to move the containers.
Once you’ve submitted your application for an assisted bin lift, we’ll send you a letter within a few weeks confirming if you’re eligible.
If you are eligible, please keep your containers near the front of your home, or where they can be easily seen by our crews so that we can collected their contents and return them.