Potholes
Newport City Council is responsible for maintaining all adopted highways within the Newport area, including footways, carriageways and all highway assets within them.
Problems on the M4 and the A449 should be reported to the South Wales Trunk Road Agent on 0300 1231213 as they manage and maintain these roads.
Report a problem
When a problem is reported an inspection will take place within five working days and potholes will be repaired in compliance with the authority’s risk management procedures, in accordance with the Code of Practice for Highway Maintenance Management.
Inspections
A team of inspectors carries out regular inspections of all adopted highways including work carried out by utility companies.
Repairs and maintenance
Repairs are done as part of planned highways works and in response to problems arising.