Council service achieves carer friendly accreditation

Posted on Thursday 11th August 2022
Newport City Council is proud that adult services has officially been awarded Carer Friendly advanced accreditation.

It followed an evaluation of the support available to unpaid carers in the city by an independent panel who found there was “a lot on offer”.

The panel commented that the council’s carers handbook and carers network bulletins were a great resource *for* people to access information in one place.

A presentation ceremony took place at the regular Carers Café on 11 August where members were joined by the cabinet members for social services, Councillor Jason Hughes and Councillor Stephen Marshall, as well as the carers’ champion Councillor Paul Cockeram.

The council recognises that unpaid carers play an important role within our communities and has made a commitment to ensuring that carers are recognised, valued, listened to and supported within its services.

As part of this commitment, a carer champion and senior carer champion have been selected for the adult services service area. They have an allocated responsibility for supporting carers across the council and will actively work to help colleagues, service users and the wider public understand who carers are and the issues they may face.

Councillor Hughes said: “We are delighted to have achieved this accreditation and it is a tribute to the hard work of staff and the services provided to carers.

“Within our workforce, we make staff and volunteers aware of the issues carers face and the support available to them locally.

“Many of our employees have a caring role outside of work and we provide an understanding community to support their work-life balance.”

For more information about how Newport City Council supports unpaid carers, visit

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