COVID-19: support for vulnerable people

Newport's Area Hubs are open 9am to 4pm, Monday to Friday, for vulnerable people to get advice which cannot be provided by telephone.

Please call freephone 08081 963482 or email: 

If you are not in a vulnerable group, but need support, please call (01633) 656656 and we will advise on local support available.

Support for people with 'no recourse to public funds'

Community connectors work with individuals,groups and organisations across the Newport area to provide information, advice and support.

See the Older People's Commissioner for Wales FAQs for further information on support available.

Contact Citizens Advice Bureau for support and advice on:

  • Benefits, employment, debt and family matters: 0300 3302 117
  • EU settlement enquiries: 0300 3309 059
  • Claiming Universal Credit:  08000 241 220 

Safeguarding during COVID-19: Social service departments are open as normal and can respond to any concerns. If you are worried about the safety of a child, young person or adult find out who to contact.