Housing related support

Newport City Council receives a Housing Support Grant of approximately £6.3 million each year from the Welsh Government to provide housing-related support services for vulnerable people living in the city.

The aim of the grant is to prevent homelessness and help people develop and maintain the necessary skills to live as independently and self-sufficiently as possible.

This funding supports approximately 2,000 vulnerable people at any one time in Newport.

Some examples of the support available are: 

  • Help in managing accommodation or finding more suitable accommodation
  • Help to prevent homelessness
  • Advice and support to claim benefits and manage debts
  • Advice and help with budgeting and managing bills
  • Advice on issues such as aids and adaptations, and safety and security in the home
  • Help to make contact with relevant agencies, such as doctors or social workers
  • Support to access education, employment, voluntary work and training
  • Sign-posting to other services and agencies 

How to get support

If you need to access housing support services, please call our contact centre on (01633) 656656 and ask for the Housing Support Team or email Newport Gateway [email protected]


If you have any queries about housing support or the Newport Gateway, please contact the Housing Support Team on (01633) 656656 or email [email protected] 

Related information 

Outcomes 2024 - 2025 survey 

Housing Support Programme Strategy 2022-2026 - Statement of Need (pdf) 

Directory of Housing Support Services in Newport (pdf) 

View the Welsh Government’s Housing Support Grant page

Supporting People allowable activities document (pdf)

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