Support services

Age Cymru: a range of support for those aged 50 and over. 

Alzheimer’s Society: support and advice for people with Alzheimer’s.

Armed forces support: for those who have served in or are leaving the UK armed forces 

Citizens Advice Bureau: a free confidential advice and information service on subjects including welfare benefits, debt, consumer, housing, employment, and family issues. 

Dementia  - For further information on dementia services please visit the council dementia web page

Food banks: information if you are in need of a food bank

Integrated Autism Service: online advice and support for children, adults and those who support them.

Parkinson’s UK: information and support whether you have Parkinson's or care for someone who does. 

Veterans' Gateway: the first point of contact for veterans seeking support, information and advice from healthcare and housing to employability, finances, personal relationships and more. 

MS Society Counselling - This service will provide 6 free sessions of on-to-on telephone or online counselling and psychotherapy for individuals associated with MS living in Wales.

For further information email [email protected]

Support groups

5 Ways to Wellbeing Coffee Morning: Providing practical tips to look after your wellbeing. First Thursday of every month at 11am. Email [email protected] for Zoom link.

Brain Tumour Support Group: Video Chats offering opportunities for patients, family members, friends and carers to connect and share experience in a virtual space via Zoom.

GDAS Hub: Offering a range on line groups to help with drug or alcohol use.

Newport Live Loud! Zoom group: Providing activities, exercises and group discussions for those with Parkinson’s.

Newport Mind: Activities taking place on Zoom from art, writing, singing and more.

Inside Out: A Community Arts and Mental Health project running a range of activities on Zoom.

Neighbourhood Hubs: Classes, young person’s support, family services, employment advice, activities and community projects. 

MS Society – Men’s Shed - A group for men with MS to get together and catch up on the topics that matter the most.  Whether you live with MS or support someone close to you join them on Zoom every first Tuesday of the month at 7pm.  

For further information email [email protected]

Sensory support

Action against hearing lossinformation and advice to those who are deaf.

Sight Cymru: advice, information or support for those who are sight impaired. 

RNIB Cymru: a wide range of services and support for blind and partially sighted people.

Glaucoma UK: Helpline (01233 64 81 70) providing advice, guidance and information to those with glaucoma.

British Deaf Association:  information and support for those with hearing impairments.  

Facemasks for lip reading: Newport company GL100 Services can supply NHS compliant 3-ply British made lip-reading face masks to both individuals and in larger quantities. 

Family support

Family Information Service: provide quality information for parents and childcare professionals who live or work in Newport.

Dads Can: male support service which helps fathers and father figures overcome challenges such as low confidence, mental ill health, relationship breakdown, access to children and negative lifestyle choices.

Family Wellbeing Newport: Families First supports those who are at risk of living in poverty, helping them to improve their health, safety, and to enjoy wellbeing. 

Gingerbread: provide information to help single parents support themselves and their family.

Bereavement support and counselling

Cruse: bereavement support via telephone or Zoom. 

Compassionate Friends (TCF): Helpline supporting bereaved parents,  0345 123 2304

Counselling Directory: search for and connect with professional counsellors and psychotherapists in your area. 

Housing and independent living support

Advocacy supportDewis Centre for Independent Living (CIL) Gwent - supporting people, enabling independent living and choice. 

AskSARAa free and easy to use online self-help guide providing expert advice and information on products and equipment for older or disabled adults and children.

Care and Repair: for homeowners or privately renting tenants aged over 60, offering advice and practical solutions to help carry out home improvements, repairs or adaptations to your home. 

Housing related support: housing-related support services for vulnerable people living in the city. 

Pendant alarms: peace of mind for carers if the person you care for is at risk when left alone. 

Support for victims of abuse and crime

Connect Gwentsupports victims of crime for as long as they need.

Newport Women's Aidpractical and emotional support and / or refuge from domestic abuse.

Live Fear Free Helpline: help and advice to anyone experiencing domestic abuse 24/7. Free Helpline 0808 8010 800, text service 078600 77333 

Men’s Advice Line: confidential helpline for men who have experienced or are experiencing domestic violence, 0808 801 0327

Gwent Drug and Alcohol Services (GDAS): offers a wide range of services to address drug or alcohol use.

New Pathways: supporting people who have been victims of sexual assault.


LGBTQ+information and support for Newport's LGBTQ+ community.