GDPR - your rights

The Data Protection Act 2018 gives you a number of rights.

Not all of these rights are absolute and we will need to consider your request upon receipt.

You have the right to request: 

  • to have your data rectified if it is inaccurate or incomplete
  • to have your data erased
  • to restrict the processing of your data
  • to exercise your right to data portability
  • to object to the processing for the purposes of direct marketing, profiling and automated decision making

Please email any requests to information.management@newport.gov.uk

GDPR complaints procedure

If you are unhappy with the way Newport City Council is using your data, you have the right to make a complaint to us. 

To do this please email information.management@newport.gov.uk 

If you are not content with the outcome of your complaint you may apply directly to the Information Commissioner for a decision. 

Generally, the Information Commissioner's Office (ICO) cannot make a decision unless you have exhausted the council's complaints procedure.

Contact the Information Commissioner at:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Visit the ICO website 


1. GDPR summary

2. Why and how your personal information is used