GDPR - your rights

The Data Protection Act 2018 gives you a number of rights.

Not all of these rights are absolute and we will need to consider your request upon receipt.

You have the right to request: 

  • to have your data rectified if it is inaccurate or incomplete
  • to have your data erased
  • to restrict the processing of your data
  • to exercise your right to data portability
  • to object to the processing for the purposes of direct marketing, profiling and automated decision making

Please email any requests to

GDPR complaints procedure

If you are unhappy with the way Newport City Council is using your data, you have the right to make a complaint to us. 

To do this please email 

If you are not content with the outcome of your complaint you may apply directly to the Information Commissioner for a decision. 

Generally, the Information Commissioner's Office (ICO) cannot make a decision unless you have exhausted the council's complaints procedure.

Contact the Information Commissioner at:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Visit the ICO website 

1. GDPR summary

2. Why and how your personal information is used