Newport Museum & Art Gallery
John Frost Square
Tel: +44 (0) 1633 656656
Monday - closed
Tuesday – Friday 9.30am – 5.00pm
Saturday 9.30am – 4.00pm
Sunday - closed
Closed on bank holidays.
Electric wheelchair charger for visitors
Accessible toilet situated on the first floor
Public toilets situated on the third floor
Public lifts are available for each floor within the building. To access the mezzanine areas on the second floor, please ask reception staff to key in the lift code for you
Rest and seating area situated on the third floor with vending machines selling hot and cold drinks and a range of snacks
How to find us
Newport can be reached easily via the M4. Car parking around Newport Museum and Art Gallery is limited and inside museum opening hours the Kingsway Shopping Centre multi-storey car park is the nearest parking option.
Directions to the car park are signposted on all major routes around Newport.
From the train station (city centre exit) turn left at the exit and walk past the taxi rank.
Cross the road and follow the pedestrianised route to the main shopping thoroughfare, Commercial Street.
Walking up the street turn down Llanarth Street into John Frost Square.
The Museum and Art Gallery is immediately on your right (located in the same building as the library).
From Newport Market bus station walk alongside Newport Market to High Street.
Turn left into High Street and continue along the pedestrianised Commercial Street.
Turn left down Llanarth Street into John Frost Square. Newport Museum and Art Gallery shares a building with Newport Central Library and is located immediately on your right as you enter the square.
From the Friars Walk bus station, walk through the shopping complex. You find the Museum in the opposite corner of John Frost Square when you emerge from the covered walkway.
Access Guide to Newport Museum and Art Gallery
We are here for you!
Newport Museum and Art Gallery is in the corner of John Frost Square near the entrance to the Kingsway Shopping Centre.
We welcome everyone and have a range of services designed to make your visit more enjoyable.
The Museum and Art Gallery displays tell the story of Newport from earliest prehistoric times to 1900s. Of particular interest are the Roman and Chartist collections.
From time to time we arrange talks about our collections.
Telephone (01633) 656656
Minicom (01633) 656657
Visiting hours above.
How to get the best from us…
Our staff are fantastic, please tell us what you need to enjoy your visit and we will do our best to help.
If you require material to handle, please contact us and we can arrange for a member of staff to help.
Your free information service…
To find out more about Newport Museum and Art Gallery and what is going on get in touch with your contact details and preferred format on:
(01633) 656657 – minicom
Our access commitment to you…
- Newport Museum and Art Gallery welcomes everyone, it is free to visit and to attend talks and special events.
- The museum is on floor 1 and the mezzanine balcony with lift access, please ask a member of staff for help.
- The art gallery is on floor 3 with lift access.
- Assistance dogs are welcome and water can be provided for your dog.
- Accessible toilets are on floor 1.
- There are drinks and snacks vending machines on floor 3.
- There is an emergency wheelchair charger point on the ground floor next to the entrance.
- Wheelchairs can be borrowed for use around the museum and art gallery.
Entrance to the building is on the flat, at the same level as John Frost Square. There are automatic doors to the building which is shared with the library. A staffed information desk is located on the 1st floor.
There are 31 steps with one turn to floor 1 and another 43 steps with three turns to floor 3.
Within the museum there are two staircases to the mezzanine balcony. Each has 19 steps with one turn. These stairs have open risers.
The museum has an open entrance.
The doors to the art gallery on floor 3 open outwards onto the foyer.
There are chairs with arm rests throughout the museum and art gallery.
Lighting levels in the museum are lower than normal because many of the objects on display are sensitive to light. Please speak to a member of staff if this is a problem for you.
There is one permanent audio visual in the museum. It is located in the Chartist display at the back of the museum.
Alarms have voice instructions. Staff will help visitors who require support to leave the building. Staff are also trained to use evac chairs.
Getting to and from Newport Museum and Art Gallery
Drop off point - there is no direct vehicular access to the front of the building.
Access can be arranged via a designated route through the pedestrianised area of the city.
Please contact the museum in advance of your visit so that we can make arrangements.
If you are able, the nearest car park is Kingsway. Once you have parked it is only a very short walk (approx 400m) from the car park to the museum entrance. The route is all on the same level.
Buses - drop off at various points in the city centre, to find where your bus will drop you contact 01633 263600
Trains - Newport Station is situated on Queensway and is approximately 10 minute walk away on foot. For train times contact National Rail Enquiries on 08457484950