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Visiting

Newport Museum & Art Gallery
John Frost Square
Newport 
South Wales
NP20 1PA
Tel: +44 (0) 1633 656656

Email: museum@newport.gov.uk

Opening hours

Monday - closed

Tuesday – Friday 9.30am – 5.00pm

Saturday 9.30am – 4.00pm

Sunday - closed

Closed on bank holidays.

Admission is free!

Facilities

Electric wheelchair charger for visitors

Accessible toilet situated on the first floor 

Public toilets situated on the third floor

Public lifts are available for each floor within the building. To access the mezzanine areas on the second floor, please ask reception staff to key in the lift code for you

Rest and seating area situated on the third floor with vending machines selling hot and cold drinks and a range of snacks

How to find us

Car

Newport can be reached easily via the M4. Car parking around Newport Museum and Art Gallery is limited and inside museum opening hours the Kingsway Shopping Centre multi-storey car park is the nearest parking option.

Directions to the car park are signposted on all major routes around Newport.

Train

From the train station (city centre exit) turn left at the exit and walk past the taxi rank.

Cross the road and follow the pedestrianised route to the main shopping thoroughfare, Commercial Street.

Walking up the street turn down Llanarth Street into John Frost Square.

The Museum and Art Gallery is immediately on your right (located in the same building as the library).

Bus

From Newport Market bus station walk alongside Newport Market to High Street.

Turn left into High Street and continue along the pedestrianised Commercial Street.

Turn left down Llanarth Street into John Frost Square. Newport Museum and Art Gallery shares a building with Newport Central Library and is located immediately on your right as you enter the square. 

From the Friars Walk bus station, walk through the shopping complex. You find the Museum in the opposite corner of John Frost Square when you emerge from the covered walkway. 

Access Guide to Newport Museum and Art Gallery

We are here for you!

Newport Museum and Art Gallery is in the corner of John Frost Square near the entrance to the Kingsway Shopping Centre.

We welcome everyone and have a range of services designed to make your visit more enjoyable.

The Museum and Art Gallery displays tell the story of Newport from earliest prehistoric times to 1900s. Of particular interest are the Roman and Chartist collections.

From time to time we arrange talks about our collections.

Website: www.newport.gov.uk/heritage

Facebook: www.facebook.com/NewportMuseum

Twitter: www.twitter.com/NewportMuseum

Telephone (01633) 656656

Minicom (01633) 656657

Visiting hours above. 

How to get the best from us…

Our staff are fantastic, please tell us what you need to enjoy your visit and we will do our best to help.

If you require material to handle, please contact us and we can arrange for a member of staff to help.  

Your free information service…

To find out more about Newport Museum and Art Gallery and what is going on get in touch with your contact details and preferred format on:

(01633) 656656

(01633) 656657 – minicom

Or museum@newport.gov.uk

Or www.newport.gov.uk/museum

Our access commitment to you…

  • Newport Museum and Art Gallery welcomes everyone, it is free to visit and to attend talks and special events.
  • The museum is on floor 1 and the mezzanine balcony with lift access, please ask a member of staff for help.
  • The art gallery is on floor 3 with lift access. 
  • Assistance dogs are welcome and water can be provided for your dog.
  • Accessible toilets are on floor 1.
  • There are drinks and snacks vending machines on floor 3.
  • There is an emergency wheelchair charger point on the ground floor next to the entrance.
  • Wheelchairs can be borrowed for use around the museum and art gallery. 

Building access

Entrance to the building is on the flat, at the same level as John Frost Square. There are automatic doors to the building which is shared with the library. A staffed information desk is located on the 1st floor.

There are 31 steps with one turn to floor 1 and another 43 steps with three turns to floor 3.

Within the museum there are two staircases to the mezzanine balcony. Each has 19 steps with one turn. These stairs have open risers.

The museum has an open entrance. 

The doors to the art gallery on floor 3 open outwards onto the foyer.

There are chairs with arm rests throughout the museum and art gallery.

Lighting levels in the museum are lower than normal because many of the objects on display are sensitive to light. Please speak to a member of staff if this is a problem for you.

There is one permanent audio visual in the museum. It is located in the Chartist display at the back of the museum.  

Emergency evacuation

Alarms have voice instructions. Staff will help visitors who require support to leave the building. Staff are also trained to use evac chairs. 

Getting to and from Newport Museum and Art Gallery

Drop off point - there is no direct vehicular access to the front of the building.

Access can be arranged via a designated route through the pedestrianised area of the city.

Please contact the museum in advance of your visit so that we can make arrangements. 

If you are able, the nearest car park is Kingsway. Once you have parked it is only a very short walk (approx 400m) from the car park to the museum entrance. The route is all on the same level.

Buses - drop off at various points in the city centre, to find where your bus will drop you contact 01633 263600

Trains - Newport Station is situated on Queensway and is approximately 10 minute walk away on foot. For train times contact National Rail Enquiries on 08457484950