Traders and businesses can sign up to the 'Buy with Confidence' scheme

Posted on Wednesday 14th February 2018
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Local businesses and tradespeople can join a scheme which means their customers know they have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.

The national ‘Buy with Confidence’ scheme is also promoted by Newport City Council’s Trading Standards department and those approved to join will be listed on the Buy With Confidence website.

If you want to know what benefits being a member can bring then have a look at this video which explains more

Businesses can apply or be recommended to join the scheme and must pass a set of tailored background checks.

Membership of the scheme is not given lightly – among other checks, each applicant will have their complaints history reviewed and will receive a visit from the council’s trading standards team.

Good references are required from previous customers and applicants must agree to abide by the scheme's code of conduct, which requires them to follow the letter and spirit of the law.

Criminal records disclosure may also be required in some circumstances including where businesses are working in or around a consumer’s home or in higher risk sectors.

Only if all the scheme requirements are met, will a business be granted membership, and their conduct will continue to be monitored.

Details of accredited businesses will then be available on the Buy With Confidence website where prospective customers can search by area and type of service/product.

Councillor Ray Truman, Cabinet Member for Licensing and Regulation, said: “This is a great way of helping people access trustworthy companies and make an informed choice.

“Our Trading Standards team work very hard to deter and prosecute rogue traders, and this excellent resource will complement this work and help protect the consumer.

“It’s also a great thing for businesses and tradespeople to be associated with – what better way of attracting customers than with the strapline ‘Trading Standards Approved’”.

Businesses that sign up to the scheme also have access to standard documentation, legislative advice, promotional materials and access to feedback provided by the public.

For information about the scheme and how to apply for membership, visit or           

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