Mentoring, Assessment & Consultation


The Mentoring, Assessment and Consultation (MAC) team aims to provide support to frontline social services staff to help them to manage the demands of their case work, with particular focus on support in relation to the PLO process and court proceedings.

“As a mother with young children I found Newport has been very accommodating and allowed me to work flexible hours and I signed up to the work life balance policy” Senior Practitioner

The team consists of a consultant social worker, one senior practitioner coach-mentor for newly qualified social workers and more experienced social workers in need of additional support and one senior practitioner supporting frontline staff with assessment and care planning, through mentoring and support via training.

MAC is based in the Civic Centre and supports social work staff in the Information Station and Serennu Centre also.