Mentoring, Assessment & Consultation


The Mentoring, Assessment and Consultation (MAC) team supports frontline social services staff to help them to manage their case work, particularly in relation to the PLO process and court proceedings.

“As a mother with young children Newport has allowed me to work flexible hours and I signed up to the work life balance policy” Senior Practitioner

The team consists of a consultant social worker, one senior practitioner coach-mentor for newly qualified social workers and more experienced social workers in need of additional support and one senior practitioner supporting frontline staff with assessment and care planning. 

The team is based in the Civic Centre and supports social work staff in the Serennu Centre also.