Emergency Contact Procedure
If an emergency arises outside office hours contact the south east Wales Emergency duty team on:
0800 328 4432
0800 587 9963
Duty and Social Work teams
Old Station Building
Telephone: (01633) 656656
See Information Station opening hours and services
How to complain
There is a Complaints Procedure for Adults and a separate Complaints Procedure for Children and Young People which explains what to do if you want to make a complaint.
We will never reduce or stop a service just because you have complained.
How to comment
Share your views to help us help you. If you would like to pay a compliment or make a comment on our services, but not make a complaint, please email firstname.lastname@example.org
Freedom of Information Act
From 1st January 2005, the Freedom of Information Act has given individuals a general right of access to all types of recorded information held by public authorities, subject to certain exemptions.