We will endeavour to respond to any form of communication within 5 working days
Newport City Council’s Social Services offers support to all kinds of people in a wide range of circumstances.
Everyone can obtain information and advice and many people receive further help.
We help to look after and protect vulnerable elderly people, children in need, people with disabilities, carers of all ages, people with learning disabilities, mental health problems and those with alcohol and drug problems.
We work closely with the police and other agencies to protect people from harm.
If you think you need help
An assessment of your situation needs may be required…
Blue Badge (disabled parking)
Read about and apply for a Blue Badge…
Support for carers and young carers...
The child protection team will respond to concerns about the safety of a child…
Direct payments are used to buy services to meet assessed needs…
Foster carers are needed for all types of fostering…
Care and support for people at home…
Information and details of local residential and nursing homes…
Pay your non-residential care charges online…
Read the Annual Report of the Director of Social Services page…
For further information download and read:
Newport City Council
Old Station Building
Newport NP20 4AX
Telephone: 01633 656 656
If you are unable to get in touch yourself you may ask someone else to do it for you.
If an emergency arises outside office hours contact the South East Wales Emergency Duty Team:
0800 328 4432
0800 587 9963
How to comment or complain
If you would like to comment on Newport social services, but not make a complaint, email email@example.com
You may wish to make a complaint about the services we provide.
There is a complaints procedure for adults and a separate complaints procedure for children and young people which explain what to do.
You can make a complaint by completing the online complaint form.
We will never reduce or stop a service just because you have complained.
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