Your City Council
Contacting Newport City Council
Find information about council services by searching the A-Z of council services or contact the council.
If you can’t find the information or service you require contact the council:
Use the online contact us form
Please read the Email Guidance Note (pdf) before emailing the council.
Call (01633) 656 656 between 8:00am to 6:00pm Monday to Friday.
Text NCC followed by your message to 60777
Call (01633) 656 657
Call in to the Information Station
Follow on Twitter
- Newport City Council - @NewportCouncil
- Recycling - @Recycle4Wales
- Newport Ship - @NewportShip
- The Riverfront Theatre and Arts Centre - @RiverfrontArts
- Newport City Council - http://www.facebook.com/NewportCityCouncil
Write toNewport City Council
Document Exchange (DX) address: DX 99463 Newport (Gwent) 3
Customer CharterDownload the Newport City Council’s Customer Charter (pdf)
Customer Services StrategyDownload the Customer Services Strategy 2012-2017 (pdf)
Contact your councillor
Newport City Council’s 50 elected councillors can be contacted by email, telephone or by post.
Search for your councillor by name or ward.
Complaint, compliment or suggestion?
Send in your ideas and suggestions to the council.
Get in touch with a complaint or compliment about council services.
Read about the council’s complaints procedure.
Please note there are separate procedures for social services complaints.