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Children and Families

Image of child with paint on hands

Social Services

The council’s Children and Family Services team supports the rights of children to be kept safe and to enjoy the best possible physical, emotional and mental well being, enabling them to live wherever possible with families that are able to care for them.

Children whose health and well being would suffer if we did not provide services are supported.

Help and advice

Contact the Social Services Duty Team if you have concerns about a child’s welfare.

Emergency contact

If an emergency arises outside office hours, you should contact the south east Wales Emergency Duty team:


0800 328 4432


0800 587 9963


01495 767057

See the Social Services Out of Hours Emergency Service (pdf) leaflet for further details.

Newport Family Information Service

Newport Family Information Service (FIS) can help if you are looking for childcare, early years education and children’s activities.

Download and read the Children in Need Commissioning Strategy 2012-2015 (pdf).

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