Social Services

The council’s Children and Family Services team supports the rights of children to be kept safe and to enjoy the best possible physical, emotional and mental well being, enabling them to live wherever possible with families that are able to care for them.

We help and support children in need whose health and well being would suffer if we did not provide services.

Help and advice

Contact the Social Services Duty Team if you have concerns about a child’s welfare.

Emergency Contact Procedures

If an emergency arises outside office hours, you should contact the South East Wales Emergency Duty Team:

Freephone	0800 328 4432
Minicom	0800 587 9963
Fax	01495 767057

Please see the Social Services Out of Hours Emergency Service (pdf) leaflet for further details.

Newport Family Information Service

Newport’s Family Information Service (FIS) holds information for parents and carers of children and young people from birth to 19 years.

If you are looking for childcare, information about early year’s education, children’s activities or if you simply live or work with children take a look at the Newport FIS webpage – we’re here to help...

Newport Children & Young Peoples Partnership

Newport Children & Young People’s Partnership (NCYPP) brings together organisations that provide services for children and young people aged 0 -25 years. For further information, take a look at the Partnership page.

Preventative Services Group

The Preventative Services Group (PSG) provides support to children and young people with a preventative services worker for each school cluster area in Newport. Find out more about the PSG services.

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