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Family Information

Image of Newport Family Information Service logo

Newport Family Information Service

Free, accessible, quality information for parents and childcare professionals

Mission statement

“Providing quality, accessible and free information to parents and carers of children aged 0-19 years.”

If you live or work with children or young people from birth to age 19 and are looking for childcare, information about early year’s education, activities for your children or parenting support, Newport Family Information Service (FIS) is here to help.

We offer a ‘one stop shop’ via freephone 0800 328 84 83 with answer phone service, email and via our online enquiry form. Calling from a mobile? Use 01633 840669.

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Free leaflets and booklets are available on subjects ranging from behaviour management and family support to working with children as a career option.

Information for parents and carers

Follow the links below to find your way around this website. Alternatively use the related information links on the right hand side of the page.

Search for childcare

Education for 3 & 4 year olds

Welsh Language

Childcare explained

Working with children

Online Enquiry Form

Supporting your family

Want to give us feedback?

Parenting in Newport

FIS Newsletter – In Touch

FIS news

What’s On!

Maternity & Paternity

Information for Working Parents

Playschemes & Play clubs

View the 2014 Childcare Sufficiency Assessment

Information for childcare professionals

Want to know more about how FIS can help? Want to find out what training is on offer? Follow the links below to find out more…

CRU Message – DBS Update (pdf)

Childcare at home … Voluntary Approval Scheme (opens new website)

If you are a Nanny in Wales, take a look at the benefits of joining this scheme with CSSIW.

HMRC e-learning package for Childminders / Foster Carers and Shared Lives Carers.

Add your details to the childcare database

Working with children – careers & training

Training for registered childcare providers

How FIS can help


Information for children & young people

Want to know what Newport can offer your child?

Would you like more information on the right your child has to be involved in the planning and delivery of services for children and young people?

Follow the links below to find out more…

Children & Young People’s Partnership

Young Newport Website

The Plan (pdf)

Please use this form to help us improve our website; if you have a specific query, or require a response, please use our online contact form

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