Newport Social Services
Emergency Contact Procedure
If an emergency arises outside office hours you should contact the South East Wales Emergency duty team on these numbers:
Freephone 0800 328 4432
Minicom 0800 587 9963
Fax 01495 767057
Social Services contacts
Duty & Social Work TeamsInformation Station
Old Station Building
Tel: (01633) 656656
Mon – Thurs: 8.30am – 5.00pm
8.30am – 5.30pm
Hospital Social Work Teams(Royal Gwent/St Woolos Hospitals)
Tel: (01633) 234234
If you or your children are unhappy with any aspect of the service you may make a complaint under the complaints procedure which is widely distributed to children and young people receiving services.
Newport Family Information Service
Newport FIS provides impartial information for parents and carers of children aged 0-19 years.Newport Family Information Service
Newport Central Library
John Frost Square
Tel: 0800 328 84 83
Meet the FIS team
FIS Development Worker
The information team are here to help, guide and advise you on many family related topics that affect you and your family members.
If we can’t supply you with the information you are looking for, we are happy to help you find someone who can.
We attend various events across Newport so keep an eye on our web pages and we’ll let you know where we are.